Your privacy matters to us. This Privacy Policy explains precisely what personal data uno88 collects, why we collect it, how it is used, and the rights you hold over your own information as a player on the uno88 platform.
Our Privacy Commitments
We treat data protection not as a compliance checkbox but as a foundational part of the trust relationship with every uno88 player.
uno88 collects only the personal data strictly necessary for account management, identity verification, payment processing, and fraud prevention. We do not gather data speculatively or beyond what each specific purpose requires.
All data transmitted between your device and the uno88 platform is protected by industry-standard 256-bit SSL/TLS encryption. Sensitive stored data — including payment details and identity documents — is encrypted at rest using AES-256.
uno88 does not sell, rent, or trade your personal data to any third-party advertiser, data broker, or marketing network. Data sharing is limited strictly to licensed payment processors, identity verification services, and game content providers — and only on a need-to-know basis.
You retain meaningful control over your data. You may request access to the personal data we hold about you, ask for corrections, withdraw consent for marketing communications, or request account closure and data deletion at any time by contacting our support team.
Personal data is retained only for as long as it is necessary to fulfil the purpose for which it was collected, or as required by applicable legal and regulatory obligations. Transaction records, for example, are retained for a minimum of five years in line with standard AML requirements.
Promotional communications from uno88 — including bonus offers, seasonal campaign notifications for events like Idul Fitri or the BRI Liga 1 season opener — are entirely optional. You may opt out of all marketing emails and SMS messages at any time, instantly and without penalty.
This Privacy Policy ("Policy") describes how uno88 ("we", "us", "our", or "the Platform") collects, processes, stores, shares, and protects the personal data of individuals ("you", "Player", "User") who register for or use the services available at uno88.bio.
uno88 is an online gambling platform serving players across Indonesia, with a primary user base in cities including Jakarta, Surabaya, Medan, Bandung, Bali, Yogyakarta, Semarang, and Makassar. Our platform offers sports betting, live casino, slot games, and table games to eligible adult players aged 21 and over.
This Policy applies to all personal data collected through the uno88 website, any mobile-optimised interface, and any communication channel (including email and live chat) used between you and the Platform. It should be read alongside the Terms & Conditions and the Responsible Gaming Policy, both of which are incorporated by reference.
We are committed to processing your personal data lawfully, fairly, and transparently, and to maintaining the security and confidentiality of all information entrusted to us.
uno88 is the data controller responsible for the personal data collected through this platform. As data controller, we determine the purposes and means by which your personal data is processed, and we bear primary responsibility for ensuring that all processing activities comply with internationally recognised data protection standards.
Our platform operates under internationally accepted principles of responsible online gaming and data governance. We apply privacy-by-design principles across all platform development, meaning data protection considerations are built into new features and systems from the outset rather than added retrospectively.
For all data-related enquiries, including requests to exercise your rights, you may contact us at: [email protected] (plain text — please copy and paste into your email client; this address is not a clickable link).
uno88 collects personal data from you directly (when you register, make a deposit, or contact support), automatically (through cookies and usage tracking on the platform), and from third parties (such as identity verification services and payment processors). The categories of data we collect include the following:
3.1 Registration & Account Data
3.2 Identity Verification (KYC) Data
3.3 Financial & Transaction Data
3.4 Gameplay & Behavioural Data
3.5 Technical & Device Data
3.6 Communications Data
Personal data collected by uno88 is used exclusively for the following defined purposes:
| Purpose | Description |
|---|---|
| Account Management | Creating and maintaining your uno88 account, verifying your identity, managing login sessions, and enabling account self-service features including deposit limits and self-exclusion. |
| Payment Processing | Processing deposits and withdrawals via Indonesian bank transfer (BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI, Bank Permata, OCBC NISP) and e-wallet channels (OVO, DANA, GoPay, ShopeePay, LinkAja). |
| KYC & Age Verification | Verifying that you are a real person, at least 21 years of age, and the legitimate owner of the payment method linked to your account, in compliance with standard AML and responsible gaming protocols. |
| Fraud Prevention & Security | Detecting and preventing multi-accounting, bonus abuse, money laundering, unauthorised access, and other prohibited conduct described in the Terms & Conditions. |
| Responsible Gaming | Monitoring gameplay patterns that may indicate problem gambling behaviour and proactively reaching out to Players where the platform's responsible gaming algorithms flag a concern. |
| Customer Support | Responding to your enquiries, resolving disputes, and improving the quality and efficiency of our 24/7 Indonesian-speaking support service. |
| Platform Improvement | Aggregated and anonymised usage analytics used to improve platform performance, user experience, game selection, and the relevance of promotional offers. |
| Marketing Communications | Sending promotional emails and SMS messages about bonuses, seasonal campaigns (e.g., Ramadhan, Idul Fitri, BRI Liga 1 season), and new game launches — only where you have provided consent and have not subsequently opted out. |
| Legal & Regulatory Compliance | Retaining transaction and identity records as required by applicable AML, financial crime prevention, and gaming regulatory standards applicable to the international markets in which uno88 operates. |
uno88 does not use personal data for automated decision-making that produces legal effects without human oversight, except for real-time fraud detection triggers that temporarily suspend an account pending a manual review by the compliance team.
uno88 processes your personal data on one or more of the following recognised legal bases:
uno88 does not sell, rent, auction, or otherwise transfer your personal data to third parties for their own commercial or marketing purposes. Data is shared with the following limited categories of trusted third parties, strictly on a need-to-know basis and under binding confidentiality and data protection agreements:
All third-party data processors engaged by uno88 are contractually required to process personal data only on documented instructions from uno88, to maintain appropriate technical and organisational security measures, and to assist uno88 in fulfilling data subject rights requests.
uno88 uses cookies and similar tracking technologies (including local storage tokens and session identifiers) to operate the platform, maintain login sessions, detect fraud, and — where you have consented — to measure marketing effectiveness and personalise promotional content.
Categories of Cookies Used
| Cookie Type | Purpose | Consent Required |
|---|---|---|
| Strictly Necessary | Session authentication tokens, CSRF protection, load balancing. Without these, the platform cannot function. No personal data is sold via these cookies. | No — essential |
| Functional | Remembering your language preference, display settings, and responsible gaming tool configurations across sessions. | No — core UX |
| Analytics | Aggregated, anonymised page-view and feature-usage data used to improve the platform. No individual player data is exposed to analytics providers. | Yes |
| Marketing / Retargeting | Tracking whether you clicked on a promotional offer, which game categories you browsed, and campaign attribution. Used to serve relevant bonus offers. | Yes |
You may manage your cookie preferences at any time through the platform's cookie settings panel accessible from your account dashboard. Withdrawing consent for analytics or marketing cookies will not affect your ability to use the platform but may mean that promotional offers shown to you are less relevant.
uno88 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. Our standard retention periods are as follows:
| Data Category | Retention Period |
|---|---|
| Account registration data | Duration of account plus 5 years after account closure, for AML compliance purposes. |
| KYC documents (KTP copies, selfies) | Duration of account plus 5 years after account closure. |
| Transaction records | Minimum 5 years from the date of each transaction, in line with standard financial record-keeping requirements. |
| Betting & gameplay history | Duration of account plus 2 years after account closure. |
| Support & communications records | 3 years from the date of the last communication. |
| Marketing consent records | Until consent is withdrawn, plus 1 year thereafter as evidence of prior consent. |
| Technical / device logs | 90 days rolling, unless flagged as part of a fraud or security investigation. |
Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Where anonymisation is not technically feasible, data is placed under restricted access with documented justification for extended retention.
uno88 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that poses a risk to affected players, uno88 will notify impacted players without undue delay, describing the nature of the breach, the data involved, the likely consequences, and the remedial measures taken or planned.
As a player on the uno88 platform, you hold the following rights with respect to your personal data. These rights may be exercised at any time by contacting the support team at [email protected]. We will respond to all verified rights requests within 30 calendar days.
To exercise any of the above rights, please email [email protected] from the address registered to your uno88 account, stating your account username and the specific right you wish to exercise. We may request additional verification to protect against fraudulent rights requests.
The uno88 platform is strictly for adults aged 21 and over. We do not knowingly collect personal data from individuals under the age of 21. If you are under 21, you are not permitted to register for or use this platform under any circumstances.
If uno88 becomes aware that personal data has been collected from a person under the age of 21 — whether through a misrepresentation during registration or any other means — that account will be closed immediately, all associated balances will be forfeited, and all personal data relating to that individual will be deleted as swiftly as technically possible, subject only to any mandatory legal retention obligations.
Parents and guardians who believe that a minor may have registered on the platform are urged to contact the support team immediately at [email protected] so that the matter can be investigated and the account closed without delay.
uno88 reserves the right to update or revise this Privacy Policy at any time to reflect changes in our data practices, applicable law, or platform functionality. When material changes are made, we will provide prominent notice on the platform homepage and, where practicable, notify registered players via the email address associated with their account.
The "Last Updated" date displayed at the top of this page will be revised each time the Policy is amended. We encourage you to review this Policy periodically. Your continued use of the uno88 platform following the publication of a revised Policy constitutes your acceptance of the updated terms.
If you have any concern about a proposed change to this Policy, you may contact the support team before the effective date of the change to discuss your options, including account closure and return of your real-money balance.
For any question, concern, or request relating to this Privacy Policy or the way uno88 processes your personal data, please contact us through the following channel:
When contacting us regarding a data rights request, please include your registered account username and a description of the specific request so that we can process it efficiently and securely.
Your data is protected. Your privacy is respected. Explore the full range of sports betting, live casino, and slot games available on Indonesia's trusted online gambling platform.